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Mobile Ordering and Order Enquiries > Mobile Ordering Process - Order Pickup
How do I use Table Service to dine in?

Most restaurants offer dine-in table service. All you need to do is to take a seat in our dining area and scan the QR code on our table. Once the order has been placed, you may simply sit and wait for your meal to be delivered.

How do I pick up my order (For McDonald’s Restaurants and McCafés)

After placing your order, you may collect your food items at the respective counters. For example, if your order includes items from McCafé, you have to collect them separately at the McCafé counter based on your order number.

What do I do if there are missing or incorrect items in my order?

Feel free to contact the restaurant crew directly or reach out to us through Little McHelper on our webiste (https://mcdonalds.com.hk/) . Your order information and product photo is appreciated for our follow-up with stores to enhance our service quality.

What do I do if I have feedback for the food

Feel free to contact the restaurant crew directly or reach out to us through Little McHelper on our webiste (https://mcdonalds.com.hk/) . Your order information and product photo is appreciated for our follow-up with stores to enhance our products’ quality.