Our Achievements

At McDonald's Hong Kong, we offer our customers enjoyable dining experiences, and we actively engage the community to support those in need. We are honored to be recognized for our efforts, receiving prestigious accolades across multiple aspects.

As one of the world's most famous and successful brands, serving one million customers every day, we relentlessly uphold our Gold Standard - QSCV, which is about giving our customers high quality food and great value with superior service in a clean and welcoming environment. With globalization as a key driving factor, we have added to our strength as a global brand with a comprehensive management system. This system focuses on delivering food and service of a consistently high quality. These advantages have won McDonald's the Hong Kong Management Association Quality Award - Gold Award .
2020
2019
2018

Customer Service

Eastweek Magazine

Hong Kong Service Award

  • 11 years in a row

Sustainability

U Magazine

U Green Awards

  • 10 years in a row

People Management

JobMarket

Employer of Choice Awards

  • Employer of Choice Awards 2019
  • Corporate Social Responsibility Award
  • Diversity and Inclusion Award
  • Appreciation Culture Award

CTGoodjobs

Best HR Awards

  • Best Employee Engagement Award – Grand Award
  • Best Corporate Social Responsibility Award – Platinum Award

Customer Service

U Magazine

U Favourite Awards

  • My Favorite Restaurant (12 years in a row)
  • My Favorite Café (9th time winning)

Hong Kong Tourism Board

Outstanding QTS Merchant & Service Staff Awards

Asian & Western Cuisine (Supervisory)

  • Gold – Iris Cheung Yik Man
  • Silver – Marco Ho Ka Ho

Asian & Western Cuisine (Front-line Staff)

  • Gold – Anthony Cheung Tsz Lam

HKRMA

Service & Courtesy Award

Excellent Service Star

  • Peter Cheng Wing On
  • Judy So Yee Shun

Top 10 Outstanding Services Retail Brands – McDonald’s Hong Kong

Coffee Power Championship

Rangers Championship

  • Champion

Latte Art Championship

  • 2nd Runner-up

Next Magazine

Next Top Service Awards

  • 19th time winning

Eastweek Magazine

Hong Kong Service Award

  • 10 years in a row

Sustainability

U Magazine

U Green Awards

  • 9 years in a row

Headline Daily

Headline No. 1 Awards

  • No.1 Sustainable Fast Food Chain

Capital

Corporate Social Responsibility Awards

Hong Kong Management Association

Hong Kong Sustainability Award

  • Certificate of Excellence

Environmental Protection Department

Friends of EcoPark

  • 9 years in a row

The Hong Kong Council of Social Service

Caring Company Logo

  • 16 years in a row

Marketing & PR

The New York American Marketing Association

Effie Awards

  • Gold Award – McDonald’s x Chef Nic My Taste of Hong Kong
  • Merit Award – McDonald’s – Value Picks

HKMA/TVB

Awards for Marketing Excellence

  • Gold Award – McDonald’s X 鋒味 My Taste of Hong Kong
  • Excellence in TV Commercial – McDonald’s X 鋒味 My Taste of Hong Kong
  • Excellence in Branding – McDonald’s X 鋒味 My Taste of Hong Kong

Marketing Magazine

MARkies Awards

  • Best Use of Technology (Gold) – Anticipating Hungry Moments
  • Best Use of Data Insights (Silver) – Anticipating Hungry Moments
  • Best Use of Programmatic (Silver) – Anticipating Hungry Moments

PRPA

The 4th Hong Kong Public Relations Awards

  • Corporate Social Responsibility (Silver) – Happy Reading
  • Event Management (Merit) – Kidathon

Customer Service

U Magazine

U Favourite Awards

  • My Favorite Restaurant (11 years in a row)
  • My Favorite Marketing Campaign

HKRMA

Service & Courtesy Award

Fastfood Category

  • Gold – Koey Fung Po Kei
  • Bronze – Carman Cheung Ka Man
  • Outstanding Performance Award – Kaman Yau Ka Man

Food Shops Category

  • Gold – Elaine Chin Chun Yee

The Potential Brand Award

  • McCafé (Vicky Siu Wai Ki/ Elaine Chin Chun Yee/ Anson Lee Cho Yin/ Jovi Leung Wai Tung)

Top 10 Outstanding Services Retail Brands

  • McDonald’s Hong Kong

Coffee Power Championship

Coffee Aroma Championship

  • Champion – McCafé Market Trainer Vicky Siu

Latte Art Championship

  • 2nd Runner-up – McCafé Floor Manager Dragon Lung

Next Magazine

Next Top Service Awards

  • 18th time winning

Eastweek Magazine

Hong Kong Service Award

  • 9 years in a row

WKids & Mommy’s Express Weekly

Parents’ Choice Awards

  • 3rd time winning

Sustainability

IDC

Digital Transformation Awards

  • Experience of the Future – Omni-Experience Innovator

CLP Power Hong Kong Limited

CLP Smart Energy Award

  • Joint Energy Saving Award

Environmental Protection Department

Friends of EcoPark

  • 8 years in a row

The Hong Kong Council of Social Service

Caring Company Logo

  • 15 years in a row

Marketing & PR

Marketing PR Awards 2018

Best PR Event

  • McDonald’s Kidathon (Silver)

HKMA/TVB

Awards for Marketing Excellence

  • Merit Award – McCafé “It’s What Inside That Counts”

Marketing Magazine

Marketing Excellence Awards

  • Excellence in Use of Technology (Silver) – Anticipating Hungry Moment
  • Excellence in Programmatic (Silver) – Anticipating Hungry Moment
  • Excellence in Innovation (Bronze) – Anticipating Hungry Moments

Marketing Magazine

MARKies Awards

  • Best Idea (Bronze) – Launch/ Relaunch Shogun and Tamago Bring the Love Back!
  • Best Use of Content (Bronze) – Shogun and Tamago Bring the Love Back!

People Management

Employees Retraining Board

ERB Manpower Developer Award Scheme