Our Achievements

At McDonald's Hong Kong, we offer our customers enjoyable dining experiences, and we actively engage the community to support those in need. We are honored to be recognized for our efforts, receiving prestigious accolades across multiple aspects.

As one of the world's most famous and successful brands, serving one million customers every day, we relentlessly uphold our Gold Standard - QSCV, which is about giving our customers high quality food and great value with superior service in a clean and welcoming environment. With globalization as a key driving factor, we have added to our strength as a global brand with a comprehensive management system. This system focuses on delivering food and service of a consistently high quality. These advantages have won McDonald's the Hong Kong Management Association Quality Award - Gold Award .

2020

2019

2018

Customer Service

Eastweek Magazine

Hong Kong Service Award

11 years in a row

Sustainability

U Magazine

U Green Awards

10 years in a row

People Management

JobMarket

Employer of Choice Awards

Employer of Choice Awards 2019
Corporate Social Responsibility Award
Diversity and Inclusion Award
Appreciation Culture Award

CTGoodjobs

Best HR Awards

Best Employee Engagement Award – Grand Award
Best Corporate Social Responsibility Award – Platinum Award

Customer Service

U Magazine

U Favourite Awards

My Favorite Restaurant (12 years in a row)
My Favorite Café (9^th time winning)

Hong Kong Tourism Board

Outstanding QTS Merchant & Service Staff Awards

Asian & Western Cuisine (Supervisory)

Gold – Iris Cheung Yik Man
Silver – Marco Ho Ka Ho

Asian & Western Cuisine (Front-line Staff)

Gold – Anthony Cheung Tsz Lam

HKRMA

Service & Courtesy Award

Excellent Service Star

Peter Cheng Wing On
Judy So Yee Shun

Top 10 Outstanding Services Retail Brands – McDonald’s Hong Kong

Coffee Power Championship

Rangers Championship

Champion

Latte Art Championship

2^nd Runner-up

Next Magazine

Next Top Service Awards

19^th time winning

Eastweek Magazine

Hong Kong Service Award

10 years in a row

Sustainability

U Magazine

U Green Awards

9 years in a row

Headline Daily

Headline No. 1 Awards

No.1 Sustainable Fast Food Chain

Capital

Corporate Social Responsibility Awards

Hong Kong Management Association

Hong Kong Sustainability Award

Certificate of Excellence

Environmental Protection Department

Friends of EcoPark

9 years in a row

The Hong Kong Council of Social Service

Caring Company Logo

16 years in a row

Marketing & PR

The New York American Marketing Association

Effie Awards

Gold Award – McDonald’s x Chef Nic My Taste of Hong Kong
Merit Award – McDonald’s – Value Picks

HKMA/TVB

Awards for Marketing Excellence

Gold Award – McDonald’s X 鋒味 My Taste of Hong Kong
Excellence in TV Commercial – McDonald’s X 鋒味 My Taste of Hong Kong
Excellence in Branding – McDonald’s X 鋒味 My Taste of Hong Kong

Marketing Magazine

MARkies Awards

Best Use of Technology (Gold) – Anticipating Hungry Moments
Best Use of Data Insights (Silver) – Anticipating Hungry Moments
Best Use of Programmatic (Silver) – Anticipating Hungry Moments

PRPA

The 4^th Hong Kong Public Relations Awards

Corporate Social Responsibility (Silver) – Happy Reading
Event Management (Merit) – Kidathon

Customer Service

U Magazine

U Favourite Awards

My Favorite Restaurant (11 years in a row)
My Favorite Marketing Campaign

HKRMA

Service & Courtesy Award

Fastfood Category

Gold – Koey Fung Po Kei
Bronze – Carman Cheung Ka Man
Outstanding Performance Award – Kaman Yau Ka Man

Food Shops Category

Gold – Elaine Chin Chun Yee

The Potential Brand Award

McCafé (Vicky Siu Wai Ki/ Elaine Chin Chun Yee/ Anson Lee Cho Yin/ Jovi Leung Wai Tung)

Top 10 Outstanding Services Retail Brands

McDonald’s Hong Kong

Coffee Power Championship

Coffee Aroma Championship

Champion – McCafé Market Trainer Vicky Siu

Latte Art Championship

2^nd Runner-up – McCafé Floor Manager Dragon Lung

Next Magazine

Next Top Service Awards

18^th time winning

Eastweek Magazine

Hong Kong Service Award

9 years in a row

WKids & Mommy’s Express Weekly

Parents’ Choice Awards

3^rd time winning

Sustainability

IDC

Digital Transformation Awards

Experience of the Future – Omni-Experience Innovator

CLP Power Hong Kong Limited

CLP Smart Energy Award

Joint Energy Saving Award

Environmental Protection Department

Friends of EcoPark

8 years in a row

The Hong Kong Council of Social Service

Caring Company Logo

15 years in a row

Marketing & PR

Marketing PR Awards 2018

Best PR Event

McDonald’s Kidathon (Silver)

HKMA/TVB

Awards for Marketing Excellence

Merit Award – McCafé “It’s What Inside That Counts”

Marketing Magazine

Marketing Excellence Awards

Excellence in Use of Technology (Silver) – Anticipating Hungry Moment
Excellence in Programmatic (Silver) – Anticipating Hungry Moment
Excellence in Innovation (Bronze) – Anticipating Hungry Moments

Marketing Magazine

MARKies Awards

Best Idea (Bronze) – Launch/ Relaunch Shogun and Tamago Bring the Love Back!
Best Use of Content (Bronze) – Shogun and Tamago Bring the Love Back!

People Management

Employees Retraining Board

ERB Manpower Developer Award Scheme