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About MyMcDonald's Rewards Program > MyMcDonald's Rewards Program
What is MyMcDonald's Rewards program?

Members of the McDonald’s App will earn points based upon the value of their qualifying purchase at the rate of 1 point for each Hong Kong dollar (rounded to the nearest whole number) spent.

*Points are calculated by rounding to the nearest dollar, for example: spending HKD 3.1 = 3 points, spending HKD 10.6 = 11 points.

Do I need to apply for the MyMcDonald’s Rewards program?

Existing McDonald’s App members can join immediately by agreeing to the terms of the MyMcDonald’s Rewards program .

New users must download the McDonald’s App, complete registration, and agree to the terms of MyMcDonald’s Rewards program.

How to earn the 100 welcome points?

All new & existing customers will earn 100 welcome points after completing their first transaction, including orders placed by McDonald’s app, or at the counter or kiosk by scanning your digital loyalty card. The points will be added to your account within 24 hours after the transaction. This offer is only valid from June 6 to June 29.

Will the points expire?

Yes, the points will expire at the end of the month after the year earned. For example, points earned on June 9, 2025, will expire on June 30, 2026. The McDonald’s App will also remind you 30 days before your points expire. We strongly recommend you redeem the points and rewards before they expire.

Can points be exchanged for cash?

Points have no cash value and cannot be exchanged for cash.

Can I share my points?

Your points are for your personal use only and cannot be transferred or sold, nor can they be transferred to other accounts.

Where can I check my points balance and transaction history?

You can view your points in the “Mypoints” page by tapping the upper right corner of the McDonald’s App homepage

 

Is there a limit to the points I can earn?

Each account can hold up to 100,000 points and you can earn up to 30,000 points per day. You can make a maximum of 100 points activity requests per day. If making a request will cause you to exceed this daily limit or total limit, such request will not be executed. We reserve the right to change the points limit, with or without prior notice.

Can I redeem rewards and earn points in the same order?

Yes, the points will be calculated based on the final amount spent on the order, earning 1 point* for every HKD 1 spent.

*Points will be rounded to the nearest dollar, for example: spending HKD 3.1 = 3 points, spending HKD 10.6 = 11 points.

Why did my points disappear?

You can check your points record in “My points” page. points may be adjusted under the following circumstances:

– Points redeemed for rewards
– Points expired
– Logged in from another region and chose not to accept terms and promotional notifications

Redeemed or expired points cannot be reissued and there will be no recourse to claim. For any inquiries, please contact Little Mchelper in McDonald’s App.