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About MyMcDonald's Rewards Program > Earning Points
How to earn points?

You will earn points based upon the value of your qualifying purchase at the rate of 1 point for each Hong Kong dollar (rounded to the nearest dollar) spent.
*Points will be rounded to the nearest dollar, for example: spending HKD 3.1 = 3 points, spending HKD 10.6 = 11 points

You earn points from a qualifying purchase at restaurant when you place your order:
On your device using the mobile ordering services, or at the counter or kiosk by scanning your digital loyalty card.
If you do not follow this process at the time of purchase you will not earn points or have any recourse to claim the points. The points that you earn will take 24 hours to be added to your account.

 

 

How do I earn points when ordering at the restaurant's kiosk or counter?

You earn points when you place your order at the counter or kiosk by scanning your digital loyalty card. The points that you earn will take 24 hours to be added to your account.

 

Can I earn points outside Hong Kong?

This program is only applicable to all McDonald’s restaurants in Hong Kong. Therefore, points earned in Hong Kong can only be redeemed in Hong Kong. If you have used the McDonald’s App in other regions, points earned in those regions cannot be redeemed in Hong Kong.

Can I earn points when purchasing Gift Certificates ($20)?

No points can be earned for purchases of both physical and digital Gift Certificates.

Can I earn points when paying with the Gift Certificates?

Physical Gift Certificates: Transactions using physical Gift Certificates will earn points equivalent to the final transaction amount.

Digital Gift Certificates: Transactions using digital Gift Certificates will only earn points based on the transaction amount after deducting the Gift Certificates amount.

If I forget to scan my digital loyalty card before payment, will I earn points for that transaction?

If you do not scan your digital loyalty card at the time of purchase, you will not earn points or have any recourse to claim the points.

If the transaction fails, is canceled, or a refund is requested, will the points be canceled?

No points will be earned for failed transactions. McDonald’s is entitled to remove points at any time if products are returned for any reason and a full or partial refund of the purchase price is given. This also applies to the exchange of products, unless the exchange is for products with an equivalent points value.

Can I earn points if the transaction involves McDonald's App coupons?

Transactions involving McDonald’s App coupons will earn points. Points will be calculated based on the final transaction amount, earning 1 point for every HKD 1 spent*.

*Points will be rounded to the nearest dollar, for example: spending HKD 3.1 = 3 points; spending HKD 10.6 = 11 points.

Can I earn points when purchasing McDonald's App pre-paid coupons (e.g., $100 McCafé Coffee Coupon)?

Purchases of McDonald’s App pre-paid coupons will earn points. Points will be calculated based on the final transaction amount, earning 1 point for every HKD 1 spent*.

*Points will be rounded to the nearest dollar, for example: spending HKD 3.1 = 3 points; spending HKD 10.6 = 11 points.

Will the points earned be reflected immediately after the transaction?

Points will be added to your account within 24 hours after the transaction is completed. You can check your “My points” record in the top right corner of the McDonald’s App homepage.

Can I earn points through third-party delivery services like foodpanda or Keeta?

No points will be earned upon any purchases through third parties including but not limited to food delivery services providers such as Foodpanda or Keeta or any third party platform directed from the App.

Can I earn points by donating through the McDonald's App or purchasing items from the McDonald's online store?

No points will be earned upon any purchases through any third party platform directed from the App and donation through the app.

Donations made through the kiosk in the restaurant will earn points; please scan your digital loyalty card before placing the order.

Why didn't I get my points?

You earn points from a qualifying purchase at a restaurant when you place your order:
On your device using the mobile ordering services, or
at the counter or kiosk by scanning your digital loyalty card
If you do not follow this process at the time of purchase you will not earn points or have any recourse to claim the points.

Can I earn points when McDonald’s App encounters system error?

No points will be earned or reissued when McDonald’s App encounters system error.