Our Achievements
At McDonald's Hong Kong, we offer our customers enjoyable dining experiences, and we actively engage the community to support those in need. We are honored to be recognized for our efforts, receiving prestigious accolades across multiple aspects.
As one of the world's most famous and successful brands, serving one million customers every day, we relentlessly uphold our Gold Standard - QSCV, which is about giving our customers high quality food and great value with superior service in a clean and welcoming environment. With globalization as a key driving factor, we have added to our strength as a global brand with a comprehensive management system. This system focuses on delivering food and service of a consistently high quality. These advantages have won McDonald's the Hong Kong Management Association Quality Award - Gold Award .
2023
2022
2021
2020
2019
2018
Customer Service
U Magazine
U Favourite Food 2023
- My Favorite App
- My Favorite Café
- My Favorite Fast Food Restaurant
Sustainability
Headline Daily
Headline No. 1 Awards 2023
- No.1 Sustainable Fast Food Chain
Marketing & PR
HKIM
- Marketing Leadership Award
- Power Brand Award
Marketing Interactive
Marketing Interactive Asia eCommerce Awards 2022
- Best eCommerce Innovation – Silver
McDonald’s Digital Transformation Chatbot Activations - Best in eCommerce Brand – Gold
McDonald’s Digital Transformation Chatbot Activations - Best Use of AI/ Chatbots – Silver
McDonald’s Digital Transformation Chatbot Activations
The Hong Kong Management Association
HKMA/Viu TV & Now TV Award for Marketing Excellence 2023
- Campaign Award – Excellence Award – McDonald’s Baby Shark
- Campaign Award – Merit Award – McDonald’s Big Mac x 903 All Star
- Campaign Award – Merit Award – McDonald’s Raise Your Arches
- Excellence in Branding – McDonald’s Raise Your Arches
- Excellence in Influencer Marketing – McDonald’s Baby Shark
- Excellence in Influencer Marketing – McDonald’s Raise Your Arches
- Excellence in Marketing Collaboration – McDonald’s Big Mac x 903 All Star
- Excellence in Online and Offline Integration – McDonald’s Big Mac x 903 All Star
- Excellence in Social and Community Good – McDonald’s Baby Shark
- Excellence in Video Marketing – McDonald’s Big Mac x 903 All Star
- Outstanding Marketing Professional Awards – Ernest Yu, Pollex Lam, Jessica Chiu
Customer Service
am730
True Living真生活至尊品牌大獎 2022
- 至尊食品安全連鎖快餐店大獎
Eastweek
Eastweek Hong Kong Sevice Award 2020
U Magazine
U Favourite Food 2022
- My Favorite Café
- My Favorite Fast Food Restaurant
Sustainability
Headline Daily 頭條日報
Headline No. 1 Awards 2022
- No.1 Sustainable Fast Food Chain
Standard Chartered HK
Standard Chartered Corporate Achievement Awards 2022 渣打企業成就大獎2022
- Sustainable Corporate (Environment) – Outstanding Award 可持續企業(環境) – 傑出獎
Marketing & PR
HK01
01 親子最愛生活品牌大獎
- 最愛親子餐廳
HK4As
Effie Awards Hong Kong 2022 Digital:
- Influencer Marketing – Bronze
- Restaurants/ Fast Food – Bronze
People Management
CTGoodjobs
CTgoodjobs Best HR Awards
- 年度僱主
- 最佳Z世代人才吸引力大獎
- 最佳企業社會責任大獎金獎
- 最佳招募招聘及入職策略大獎金獎
- 最佳職場大獎
Hong Kong Institute of Human Resources Management
IHRM HR Excellence Award 2021/2022
- Elite Business Partner Award (Organisational Category)
- Special Award for COVID-19 Response Business Partner Award
首席快樂官欣賞大獎2022
- 十大最快樂企業大獎
- 員工幸福感度特別大獎
Technology
CXOCIETY
FutureCFO Excellence Awards
- Business Leadership Award in Digital Transformation – Finalist
- Technology Innovation Award in Big Data – Winner
IDC Asia Pacific
IDC Future Enterprise Award 2022
- Future Enterprise of the Year
Others
HKRMA
HKRMA 2022 Service Talent Award
- 24間餐廳獲旗艦服務認證
- Best Team Award
- Best Training Award (Gold)
- Outstanding Flagship Service Brand
- Top 10 Outstanding Flagship Service Stores
- Prince II – Star II
- 傑出服務個人獎 (主管級別) 金獎 #056 Choi Lung Sang Kenneth
- 傑出服務個人獎 (主管級別) 銅獎 #030 Fu Wai Ting Fiona
- 傑出服務個人獎 (主管級別) 優越表現獎 #300 Chow Ka Chun Isaac
- 傑出服務個人獎 (基層級別) 金獎 #256 Lee Tin Long Brian
- 傑出服務個人獎 (基層級別) 銀獎 #300 Khehra Karandip Dip
- 傑出服務個人獎 (基層級別) 銅獎 #240 Leung Suk Ming Isabella
- 傑出服務個人獎 (基層級別) 優越表現獎 #066 Chan Tsz Ching Catherine
HKRMA Smart Retailing Award 2022
- Grand Prize for Digital Marketer – Kai Tsang
- Industry Impact Award
- Smart Transformation & Innovation Award (Retailer Group)
The Hong Kong Management Association
KMA/ViuTV & Now TV Awards for Marketing Excellence
- Bronze Award – McDonald’s x MIRROR – Crispy Thighs
- Distinguished Marketing Leadership Award – Kai Tsang
- Excellence in Agility and Crisis Management – McDonald’s “Stay Strong, Stay Safe” in the Fifth COVID Wave
- Excellence in Customer Insights – McDonald’s App 1st Anniversary – Celebrating the Super Fans
- Excellence in Innovative Use of Technology
- Excellence in Online and Offline Integration – McDonald’s App 1st Anniversary – Celebrating the Super Fans
- Excellence in Social Media Marketing – McDonald’s x MIRROR – Crispy Thighs
- Excellence in TV Commercial – McDonald’s x MIRROR – Crispy Thighs
- Excellence in Use of Data – McDonald’s x Google – Media Targeting Through Machine Learning
- Excellence in Video Marketing – McDonald’s App 1st Anniversary – Celebrating the Super Fans
- Outstanding Marketing Professional Awards – Jay Choi, Ellie Chui, Lillian To
- Silver Award – McDonald’s App 1st Anniversary – Celebrating the Super Fans
Sustainability
The Hong Kong Management Association
Hong Kong Sustainability
- Award Certificate of Excellence
Marketing & PR
Most Influential Brand Award 2020
HK4As
Effie Awards Hong Kong 2021 Digital:
- Influencer Marketing – Silver
- Restaurants/ Fast Food – Bronze
Kam Fan Awards 2021:
- Media Single – Best Use of Stunts – Bronze
Marketing Magazine
Marketing Excellence Awards 2021
- Excellence in Integrated Marketing – Gold
- Excellence in KOL Partnership – Silver
- Excellence in Mobile Marketing – Silver
The Hong Kong Management Association
HKMA/ViuTV & Now TV Awards for Marketing Excellence
- (Charmaine Wu) Outstanding Marketing Professional Awards
- McDonald’s Big Mac x Keung B – Campaign Awards – Silver
- McDonald’s Big Mac x Keung B – Manulife Excellence in Social Media Marketing
- McDonald’s Big Mac x Keung B – Marketers’ Favourite Marketing Campaign
- McDonald’s Big Mac x Keung B – McDonald’s Hong Kong Excellence in Branding
- OmniPork Luncheon Campaign – Campaign Awards – Excellence Award
- OmniPork Luncheon Campaign – McDonald’s Hong Kong Excellence in Branding
- (Tina Chao) Distinguished Marketing Leadership Awards
- (Tina Chao) ViuTV Marketer of the Year
Youtube
YouTube Works Awards Hong Kong 2021
- Best Collaboration: Brand & Creator
People Management
CTGoodjobs
CTgoodjobs Best HR Awards 2021
- Best Gen Z Attraction Award – Gold
- Best in HR Digitalization Award – Grand Award
- Best L&D Technology Implementation Award – Gold
- Employer of the Year – Grand Award
- Top Happiest Culture Award – Grand Award
Marketing Interactive
The Spark Awards 2021 – McDonald’s McTalent X CTgoodjobs
- Best Media Campaign – Digital (People Brand Campaign), Bronze Award
- Best Media Campaign – Experiential (McTalent – First ever Virtual Assessment Center), Gold Award
Cooperate
The Hong Kong Management Association
Hong Kong Sustainability Award
- Most Respected Organization Award 最受尊敬企業獎
Technology
Hong Kong Computer Society
Hong Kong ICT Awards 2021
- Smart Business (Big Data and Open Data Applications) – Silver Award
Others
Hong Kong Retail Technology Industry Association (HKRTIA)
Hong Kong Retail Innovation Award
Customer Service
Eastweek Magazine
Hong Kong Service Award
- 11 years in a row
HKRMA
HKRMA Annual Awards 2020
- Anti-Pandemic New Awards Outlet Anti Epidemic Measures Award
- Service Talent Award
- Top 10 Outstanding Service Retail Brands
- Top 10 Outstanding Service Flagship Stores – McDonald’s Airport Departure Hall & McDonald’s Admiralty Centre
Sustainability
U Magazine
U Green Awards
- 10 years in a row
CLP Power Hong Kong Limited
CLP Smart Energy Award 2020
- Joint Energy Saving Award
Headline Daily
Headline No. 1 Awards 2020
- No.1 Sustainable Fast Food Chain
SocietyNext Foundation Limited
InnoESG Prize
- InnoESG Prize
Marketing and PR
HKIM
HKIM Market Leadership Award 2019 / 2020 Hong Kong Power Brand
HKMA/TVB Awards for Marketing Excellence
HKMA/TVB Awards for Marketing Excellence 2020
- Bronze Award – The Surprise Chicken Expert
- Excellence in Customer Insight – The Surprise Chicken Expert
- Excellence in Social Media Marketing – The Surprise Chicken Expert
- Merit Award – McCafé 20th Anniversary
- Outstanding Marketing Professional Award – Ivan Choi
People Management
JobMarket
Employer of Choice Awards
- Employer of Choice Awards 2019
- Corporate Social Responsibility Award
- Diversity and Inclusion Award
- Appreciation Culture Award
CTGoodjobs
Best HR Awards
- Best Employee Engagement Award – Grand Award
- Best Corporate Social Responsibility Award – Platinum Award
Best HR Awards 2020
- Best people-focused CEO Award
- Employer of the Year
- Graduate Recruitment Team of the Year
- Grand Award – Best Employee Health & Safety Programme Award
- Grand Award – Best Employer Branding Video Award
Evolving Employer 2020
The Hong Kong Management Association
HKMA Award for Excellence in Training and Development 2020
- Best in Change Management Award “Experience of the Future Conversion Program: Leading Our Team Through Change”
- Best in Future Talent Development “NewGen Program”
- Best in HR Professionals’ Favorite Campaign “NewGen Program”
- Campaign Awards – Gold Award
Corporate
Capital
Corporate Social Responsibility Awards 2020
HK4As
Effie Awards Hong Kong 2021 Digital:
- Influencer Marketing – Silver
- Restaurants/ Fast Food – Bronze
Kam Fan Awards 2021:
- Media Single – Best Use of Stunts – Bronze
Marketing Magazine
Marketing Excellence Awards 2021
- Excellence in Integrated Marketing – Gold
- Excellence in KOL Partnership – Silver
- Excellence in Mobile Marketing – Silver
The Hong Kong Management Association
HKMA Most Respected Organizations
HKMA/ViuTV & Now TV Awards for Marketing Excellence
- (Charmaine Wu) Outstanding Marketing Professional Awards
- McDonald’s Big Mac x Keung B – Campaign Awards – Silver
- McDonald’s Big Mac x Keung B – Manulife Excellence in Social Media Marketing
- McDonald’s Big Mac x Keung B – Marketers’ Favourite Marketing Campaign
- McDonald’s Big Mac x Keung B – McDonald’s Hong Kong Excellence in Branding
- OmniPork Luncheon Campaign – Campaign Awards – Excellence Award
- OmniPork Luncheon Campaign – McDonald’s Hong Kong Excellence in Branding
- (Tina Chao) Distinguished Marketing Leadership Awards
- (Tina Chao) ViuTV Marketer of the Year
Customer Service
U Magazine
U Favourite Awards
- My Favorite Restaurant (12 years in a row)
- My Favorite Café (9th time winning)
Hong Kong Tourism Board
Outstanding QTS Merchant & Service Staff Awards
Asian & Western Cuisine (Supervisory)
- Gold – Iris Cheung Yik Man
- Silver – Marco Ho Ka Ho
Asian & Western Cuisine (Front-line Staff)
- Gold – Anthony Cheung Tsz Lam
HKRMA
Service & Courtesy Award
Excellent Service Star
- Peter Cheng Wing On
- Judy So Yee Shun
Top 10 Outstanding Services Retail Brands – McDonald’s Hong Kong
Coffee Power Championship
Rangers Championship
- Champion
Latte Art Championship
- 2nd Runner-up
Next Magazine
Next Top Service Awards
- 19th time winning
Eastweek Magazine
Hong Kong Service Award
- 10 years in a row
Sustainability
U Magazine
U Green Awards
- 9 years in a row
Headline Daily
Headline No. 1 Awards
- No.1 Sustainable Fast Food Chain
Capital
Corporate Social Responsibility Awards
Hong Kong Management Association
Hong Kong Sustainability Award
- Certificate of Excellence
Environmental Protection Department
Friends of EcoPark
- 9 years in a row
The Hong Kong Council of Social Service
Caring Company Logo
- 16 years in a row
Marketing & PR
The New York American Marketing Association
Effie Awards
- Gold Award – McDonald’s x Chef Nic My Taste of Hong Kong
- Merit Award – McDonald’s – Value Picks
Customer Service
U Magazine
U Favourite Awards
- My Favorite Restaurant (11 years in a row)
- My Favorite Marketing Campaign
HKRMA
Service & Courtesy Award
Fastfood Category
- Gold – Koey Fung Po Kei
- Bronze – Carman Cheung Ka Man
- Outstanding Performance Award – Kaman Yau Ka Man
Food Shops Category
- Gold – Elaine Chin Chun Yee
The Potential Brand Award
- McCafé (Vicky Siu Wai Ki/ Elaine Chin Chun Yee/ Anson Lee Cho Yin/ Jovi Leung Wai Tung)
Top 10 Outstanding Services Retail Brands
- McDonald’s Hong Kong
Coffee Power Championship
Coffee Aroma Championship
- Champion – McCafé Market Trainer Vicky Siu
Latte Art Championship
- 2nd Runner-up – McCafé Floor Manager Dragon Lung
Next Magazine
Next Top Service Awards
- 18th time winning
Eastweek Magazine
Hong Kong Service Award
- 9 years in a row
WKids & Mommy’s Express Weekly
Parents’ Choice Awards
- 3rd time winning
Sustainability
IDC
Digital Transformation Awards
- Experience of the Future – Omni-Experience Innovator
CLP Power Hong Kong Limited
CLP Smart Energy Award
- Joint Energy Saving Award
Environmental Protection Department
Friends of EcoPark
- 8 years in a row
The Hong Kong Council of Social Service
Caring Company Logo
- 15 years in a row
Marketing & PR
Marketing PR Awards 2018
Best PR Event
- McDonald’s Kidathon (Silver)