Our Achievements
At McDonald's Hong Kong, we offer our customers enjoyable dining experiences, and we actively engage the community to support those in need. We are honored to be recognized for our efforts, receiving prestigious accolades across multiple aspects.
As one of the world's most famous and successful brands, serving one million customers every day, we relentlessly uphold our Gold Standard - QSCV, which is about giving our customers high quality food and great value with superior service in a clean and welcoming environment. With globalization as a key driving factor, we have added to our strength as a global brand with a comprehensive management system. This system focuses on delivering food and service of a consistently high quality. These advantages have won McDonald's the Hong Kong Management Association Quality Award - Gold Award .
2025
2024
2023
2022
2021
2020
2019
2018
2018
Marketing & PR
HK Public Relations Professionals’ Association Ltd
The 6th Hong Kong Public Relations Awards 2025
- Event Planning & Management (Gold Award)
50 Years of Love The Most Creative Campaign Award
The Hong Kong Management Association
HKMA/Viu TV & Now TV Award for Marketing Excellence 2025
- Best Organization Award
- 40th Anniversary Best Marketing Exemplar Award
- Gold Award – “The McGriddles Fever”
- Campaign Excellence in Video Marketing – “The McGriddles Fever”
- Campaign Excellence Award – “McDonald’s 50 Years of Love”
- Campaign Excellence in Branding – “McDonald’s 50 Years of Love”
- Campaign Excellence in Omni-Channel – “McDonald’s 50 Years of Love”
- Campaign Excellence in Use of Data & Technology – “From App Features to Engagement Ecosystem: Reimagining the McDonald’s Experience for a New Era”
- Distinguished Marketing Leadership Award – Kelly Fung
- Outstanding Marketing Professional Award – Amy Lai
- Outstanding Marketing Professional Award – Janet Chan
JCDecaux
JCDecaux Cityscape Creative Awards 2025
- Best Tram Shelter Campaign GOLD – 50 Years of Love Campaign
CampaignAsia-Pacific
CampaignAsia PR Awards Asia-Pacific 2025
- Best Brand Strategy (Silver) – 50 Years of Love Campaign
- Best Event Activation (Silver) – 50 Years of Love Campaign
- Customer Loyalty (Silver) – 50 Years of Love Campaign
Marketing Interactive
Markies Awards Hong Kong 2025
- Best of Show – Campaign
50 Benches - Best Idea – Experiential Marketing (Gold)
50 Benches - Best Idea – Gamification (Gold)
50 Benches - Best Idea – Out-Of-Home (Silver)
50 Benches - Best Use of Gamification (Gold)
50 Benches - Best Use of Out-Of-Home (Gold)
50 Benches - Best Use of Venue (Gold)
50 Benches - Best Idea – Immersive Brand Activation (Bronze)
Shake N Dip - Best Idea – Launch/ Rebranding (Gold)
MaccyLeaks - Best Idea – Social Media (Gold)
MaccyLeaks - Best Use of Customer Acquisition (Gold)
MaccyLeaks - Best Use of Social Media (Gold)
MaccyLeaks - Best Use of Influencer (Silver)
MaccyLeaks
Technology
Tencent Cloud
- Excellence in Technology Innovation 2025
Tech Fest Summit
Tech Fest Hong Kong Awards 2025
- Digital Transformation Company of the Year
- Chief Information Officer of the Year
Henry Hui – Senior Director
Customer Service
Hong Kong Retail Management Association (HKRMA)
HKRMA 2025 Service Talent Award
- Supervisory – Fastfood & Restaurants
(Gold) Ms. Fu Wai Ting
(Silver) Mr. Mok Kit Wai
(Bronze) Mr. Ng Yu Chung
- Junior Frontline – Food Shops/Fastfood & Restaurants
(Silver) Ms. Wong Hei Chun
(Bronze) Ms. Chan Hiu Yu Pinky
(Outstanding Performance) Ms. Lam Hoi Ki
- Excellent Service Star
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Ms. Chow Tin Wan, Ms. Fu Wai Ting, Mr. Ko Koon Hang, Ms. Leung Suk Ming Isabella, Mr. Li Man Fai, Mr. Luo Jie Cheng, Mr. Mok Kit Wai, Ms. Tjhang Liuk Ha, Mr. Yau Ka Fai - Top 10 Live Streaming Award (Newcomer) Mr. Sin Ka Ho
- The Best Training Award (Gold)
- My Favourite Outstanding Service Retail Brand (Top 10 by public voting)
- Outstanding Flagship Service Brand
- Outstanding Flagship Service Store (Top 10) McDonald’s Hong Kong – Admiralty Centre McDonald’s Hong Kong – Star
U Magazine
U Favourite Food 2025
- My Favorite Fast Food Restaurant
- My Favorite Café
Eastweek
Eastweek Hong Kong Service Award 2025
- Burger Specialist Store
Quality Tourism Services Association
Outstanding QTS Merchant & Service Staff Awards 2024
- Outstanding QTS Merchant Service Award 2024 (Frontline)Silver (Deli Category – Frontline Staff)
Maggie Kwong – Guest Experience Specialist at Butterfly Estate RestaurantMerit (Deli Category – Frontline Staff)
Yan Lee – Guest Experience Coordinator - Outstanding QTS Merchant Service Award 2024 (Supervisory)Gold (Deli Category – Supervisory)
Fai Chan – Restaurant General Manager at Fortress Metro Tower Restaurant
People Management
CTgoodjobs
CTgoodjobs Best HR Awards 2025
- Top Happiest Culture Award (Triple Crown)
- Best Employee Engagement Strategy Award (Grand)
- Best Gen Z Attraction Award (Grand)
- Best in HR Digitalisation Award (Grand)
- Employer of the Year (Grand) (5 years in a row)
- Best Recruitment Marketing Award (Grand)
- Top Happiest Culture Award (Grand)
- Best Diversity, Equity & Inclusion Strategy Award (Gold)
- Recruitment Team of the Year
Hong Kong Institute of Human Resources Management
HKIHRM HK Excellence Awards 2024/25
- Learning & Development Award – Merit
- Grand Award of Employee Experience – Professional Practice
- Grand Award of Talent Management – Professional Practice
- Best Workplace Award – Good Practice
- Employee Happiness Award – Good Practice
Customer Service
HKRMA
HKRMA 2024 Service Talent Award
- Gold Award for The Best Training Award
- Top 10 Outstanding Flagship Service Stores – Mong Kok Road McDonald’s
- Outstanding Flagship Service Retail Brand
- My Favorite Outstanding Service Retail Brand (by public voting)
- Supervisory Level (Food Shops & Fast Food):
Gold: Li Ho Chi
Silver: Choi Hiu Fung
Bronze: Ngan Kit Yee
Outstanding: Au Yeung Ching Yee - Junior Frontline Level (Food Shops & Fast Food):
Silver: Ngai Sum Kit
Bronze: Ko Yuk Yee
Outstanding: Chan Wai Ling
U Magazine
U Favourite Food 2024
- My Favorite Fast Food Restaurant
- My Favorite Café
Sustainability
The Hong Kong Management Association
HKMA Sustainability Awards 2024
- Distinction Award (Large Organization)
- Outstanding Sustainability Initiative: Social Dimension
TVB
TVB ESG Awards 2024
- Best in ESG Practices
- ESG Social Innovative Technology Award
Headline Daily
Headline No. 1 Awards 2024
- No.1 Sustainable Fast Food Chain
People Management
CTgoodjobs
CTgoodjobs Best HR Awards 2024
- Employer of the Year – Grand (4 years in a row)
- Best Employee Engagement Strategy Award – Grand
- Best Perfect Office Facilities Award – Grand
- Best Recruitment Marketing Award – Grand
- Top Happiest Culture Award – Grand
- Top Workplace Companies Award – Grand
- Best AI Implementation Award – Gold
- Best Gen Z Attraction Award – Gold
- Best in HR Digitalisation Award – Gold
- Recruitment Team of the Year
Chief Happiness Officer Association
The CHO Appreciation Award 2024
- Be My Own CHO Award
Rainbow Chow - Be My Own CHO Award
Chan Woon Fai - Be My Own CHO Award
Garvin Tsang - Team Performance Award
- Top 10 Happy Companies to Work For
Human Resources Online
Employee Experience Awards 2024
- Best Learning & Development Program – Gold
- Best Employee-friendly Workplace – Gold
- Best Workforce Innovation – Gold
- Best Organizational Upskilling & Reskilling Strategy – Gold
- Best Employee Engagement Programme – Silver
Marketing & PR
HK4As
Kam Fan Awards 2024
- Client of the Year
- Best Use of Social Media (Gold)
- Best Integrated Media Campaign (Gold)
- Best Use of Stunts (Silver)
- Use of Social Networks (Bronze)
- Positive Change – Corporate Image and Branding (Including Sponsorships & Events) (Gold)
- Positive Change – Retail and Real Estate (Silver)
- Outdoors Campaign Creative Use of Field Marketing and Event (Bronze)
- TVC Film Single – Charity, Pro Bono and Public Service (Merit)
The Association of Accredited Advertising Agencies of Hong Kong
Effie Hong Kong Awards 2024
- Bronze – General Specialty: Experiential Marketing
McNuggets Art World - Silver – Digital – Influencer Marketing – Mega Influencer
McNuggets Art World - Bronze – Commerce & Shopper – New Product/ Service Introduction
McDonald’s Coffee Retirement - Bronze – Restaurant/ Fast Food
McDonald’s Coffee Retirement - Silver – Digital: Social Media Marketing
McDonald’s Coffee Retirement - Merit – Restaurant/ Fast Food
McDiploma - Gold – Business Challenges – Corporate Reputation
McDiploma - Grand Effie
McDiploma
The Hong Kong Management Association
HKMA/ViuTV & Now TV Awards for Marketing Excellence
- Outstanding Marketing Professional Award
Lance Tsang - Distinguished Marketing Leadership Award
Ivan Choi - Marketer of the Year
Ivan Choi - Excellence in Online and Offline Integration
McDonald’s Coffee Retirement - Excellence in Branding
McDonald’s Coffee Retirement - Gold Award
McDonald’s Coffee Retirement
Hong Kong Institute of Marketing
HKIM Power Brand Award 2023/2024
- Marketer of the Year 2023/2024
Tina Chao - Quality Management PowerBrand 2023/2024
Customer Service
U Magazine
U Favourite Food 2023
- My Favorite App
- My Favorite Café
- My Favorite Fast Food Restaurant
Customer Service
am730
True Living真生活至尊品牌大獎 2022
- 至尊食品安全連鎖快餐店大獎
Eastweek
Eastweek Hong Kong Sevice Award 2020
U Magazine
U Favourite Food 2022
- My Favorite Café
- My Favorite Fast Food Restaurant
Sustainability
Headline Daily 頭條日報
Headline No. 1 Awards 2022
- No.1 Sustainable Fast Food Chain
Standard Chartered HK
Standard Chartered Corporate Achievement Awards 2022 渣打企業成就大獎2022
- Sustainable Corporate (Environment) – Outstanding Award 可持續企業(環境) – 傑出獎
Sustainability
The Hong Kong Management Association
Hong Kong Sustainability
- Award Certificate of Excellence
Marketing & PR
Most Influential Brand Award 2020
HK4As
Effie Awards Hong Kong 2021 Digital:
- Influencer Marketing – Silver
- Restaurants/ Fast Food – Bronze
Kam Fan Awards 2021:
- Media Single – Best Use of Stunts – Bronze
Marketing Magazine
Marketing Excellence Awards 2021
- Excellence in Integrated Marketing – Gold
- Excellence in KOL Partnership – Silver
- Excellence in Mobile Marketing – Silver
The Hong Kong Management Association
HKMA/ViuTV & Now TV Awards for Marketing Excellence
- (Charmaine Wu) Outstanding Marketing Professional Awards
- McDonald’s Big Mac x Keung B – Campaign Awards – Silver
- McDonald’s Big Mac x Keung B – Manulife Excellence in Social Media Marketing
- McDonald’s Big Mac x Keung B – Marketers’ Favourite Marketing Campaign
- McDonald’s Big Mac x Keung B – McDonald’s Hong Kong Excellence in Branding
- OmniPork Luncheon Campaign – Campaign Awards – Excellence Award
- OmniPork Luncheon Campaign – McDonald’s Hong Kong Excellence in Branding
- (Tina Chao) Distinguished Marketing Leadership Awards
- (Tina Chao) ViuTV Marketer of the Year
Youtube
YouTube Works Awards Hong Kong 2021
- Best Collaboration: Brand & Creator
People Management
CTGoodjobs
CTgoodjobs Best HR Awards 2021
- Best Gen Z Attraction Award – Gold
- Best in HR Digitalization Award – Grand Award
- Best L&D Technology Implementation Award – Gold
- Employer of the Year – Grand Award
- Top Happiest Culture Award – Grand Award
Marketing Interactive
The Spark Awards 2021 – McDonald’s McTalent X CTgoodjobs
- Best Media Campaign – Digital (People Brand Campaign), Bronze Award
- Best Media Campaign – Experiential (McTalent – First ever Virtual Assessment Center), Gold Award
Cooperate
The Hong Kong Management Association
Hong Kong Sustainability Award
- Most Respected Organization Award 最受尊敬企業獎
Technology
Hong Kong Computer Society
Hong Kong ICT Awards 2021
- Smart Business (Big Data and Open Data Applications) – Silver Award
Others
Hong Kong Retail Technology Industry Association (HKRTIA)
Hong Kong Retail Innovation Award
Others
HKRMA
HKRMA 2022 Service Talent Award
- 24間餐廳獲旗艦服務認證
- Best Team Award
- Best Training Award (Gold)
- Outstanding Flagship Service Brand
- Top 10 Outstanding Flagship Service Stores
- Prince II – Star II
- 傑出服務個人獎 (主管級別) 金獎 #056 Choi Lung Sang Kenneth
- 傑出服務個人獎 (主管級別) 銅獎 #030 Fu Wai Ting Fiona
- 傑出服務個人獎 (主管級別) 優越表現獎 #300 Chow Ka Chun Isaac
- 傑出服務個人獎 (基層級別) 金獎 #256 Lee Tin Long Brian
- 傑出服務個人獎 (基層級別) 銀獎 #300 Khehra Karandip Dip
- 傑出服務個人獎 (基層級別) 銅獎 #240 Leung Suk Ming Isabella
- 傑出服務個人獎 (基層級別) 優越表現獎 #066 Chan Tsz Ching Catherine
HKRMA Smart Retailing Award 2022
- Grand Prize for Digital Marketer – Kai Tsang
- Industry Impact Award
- Smart Transformation & Innovation Award (Retailer Group)
The Hong Kong Management Association
KMA/ViuTV & Now TV Awards for Marketing Excellence
- Bronze Award – McDonald’s x MIRROR – Crispy Thighs
- Distinguished Marketing Leadership Award – Kai Tsang
- Excellence in Agility and Crisis Management – McDonald’s “Stay Strong, Stay Safe” in the Fifth COVID Wave
- Excellence in Customer Insights – McDonald’s App 1st Anniversary – Celebrating the Super Fans
- Excellence in Innovative Use of Technology
- Excellence in Online and Offline Integration – McDonald’s App 1st Anniversary – Celebrating the Super Fans
- Excellence in Social Media Marketing – McDonald’s x MIRROR – Crispy Thighs
- Excellence in TV Commercial – McDonald’s x MIRROR – Crispy Thighs
- Excellence in Use of Data – McDonald’s x Google – Media Targeting Through Machine Learning
- Excellence in Video Marketing – McDonald’s App 1st Anniversary – Celebrating the Super Fans
- Outstanding Marketing Professional Awards – Jay Choi, Ellie Chui, Lillian To
- Silver Award – McDonald’s App 1st Anniversary – Celebrating the Super Fans
Customer Service
Eastweek Magazine
Hong Kong Service Award
- 11 years in a row
HKRMA
HKRMA Annual Awards 2020
- Anti-Pandemic New Awards Outlet Anti Epidemic Measures Award
- Service Talent Award
- Top 10 Outstanding Service Retail Brands
- Top 10 Outstanding Service Flagship Stores – McDonald’s Airport Departure Hall & McDonald’s Admiralty Centre
Sustainability
U Magazine
U Green Awards
- 10 years in a row
CLP Power Hong Kong Limited
CLP Smart Energy Award 2020
- Joint Energy Saving Award
Headline Daily
Headline No. 1 Awards 2020
- No.1 Sustainable Fast Food Chain
SocietyNext Foundation Limited
InnoESG Prize
- InnoESG Prize
Marketing and PR
HKIM
HKIM Market Leadership Award 2019 / 2020 Hong Kong Power Brand
HKMA/TVB Awards for Marketing Excellence
HKMA/TVB Awards for Marketing Excellence 2020
- Bronze Award – The Surprise Chicken Expert
- Excellence in Customer Insight – The Surprise Chicken Expert
- Excellence in Social Media Marketing – The Surprise Chicken Expert
- Merit Award – McCafé 20th Anniversary
- Outstanding Marketing Professional Award – Ivan Choi
People Management
JobMarket
Employer of Choice Awards
- Employer of Choice Awards 2019
- Corporate Social Responsibility Award
- Diversity and Inclusion Award
- Appreciation Culture Award
CTGoodjobs
Best HR Awards
- Best Employee Engagement Award – Grand Award
- Best Corporate Social Responsibility Award – Platinum Award
Best HR Awards 2020
- Best people-focused CEO Award
- Employer of the Year
- Graduate Recruitment Team of the Year
- Grand Award – Best Employee Health & Safety Programme Award
- Grand Award – Best Employer Branding Video Award
Evolving Employer 2020
Customer Service
U Magazine
U Favourite Awards
- My Favorite Restaurant (12 years in a row)
- My Favorite Café (9th time winning)
Hong Kong Tourism Board
Outstanding QTS Merchant & Service Staff Awards
Asian & Western Cuisine (Supervisory)
- Gold – Iris Cheung Yik Man
- Silver – Marco Ho Ka Ho
Asian & Western Cuisine (Front-line Staff)
- Gold – Anthony Cheung Tsz Lam
HKRMA
Service & Courtesy Award
Excellent Service Star
- Peter Cheng Wing On
- Judy So Yee Shun
Top 10 Outstanding Services Retail Brands – McDonald’s Hong Kong
Coffee Power Championship
Rangers Championship
- Champion
Latte Art Championship
- 2nd Runner-up
Next Magazine
Next Top Service Awards
- 19th time winning
Eastweek Magazine
Hong Kong Service Award
- 10 years in a row
Sustainability
U Magazine
U Green Awards
- 9 years in a row
Headline Daily
Headline No. 1 Awards
- No.1 Sustainable Fast Food Chain
Capital
Corporate Social Responsibility Awards
Hong Kong Management Association
Hong Kong Sustainability Award
- Certificate of Excellence
Environmental Protection Department
Friends of EcoPark
- 9 years in a row
The Hong Kong Council of Social Service
Caring Company Logo
- 16 years in a row
Marketing & PR
The New York American Marketing Association
Effie Awards
- Gold Award – McDonald’s x Chef Nic My Taste of Hong Kong
- Merit Award – McDonald’s – Value Picks
HK4As
Effie Awards Hong Kong 2021 Digital:
- Influencer Marketing – Silver
- Restaurants/ Fast Food – Bronze
Kam Fan Awards 2021:
- Media Single – Best Use of Stunts – Bronze
Marketing Magazine
Marketing Excellence Awards 2021
- Excellence in Integrated Marketing – Gold
- Excellence in KOL Partnership – Silver
- Excellence in Mobile Marketing – Silver
The Hong Kong Management Association
HKMA Most Respected Organizations
HKMA/ViuTV & Now TV Awards for Marketing Excellence
- (Charmaine Wu) Outstanding Marketing Professional Awards
- McDonald’s Big Mac x Keung B – Campaign Awards – Silver
- McDonald’s Big Mac x Keung B – Manulife Excellence in Social Media Marketing
- McDonald’s Big Mac x Keung B – Marketers’ Favourite Marketing Campaign
- McDonald’s Big Mac x Keung B – McDonald’s Hong Kong Excellence in Branding
- OmniPork Luncheon Campaign – Campaign Awards – Excellence Award
- OmniPork Luncheon Campaign – McDonald’s Hong Kong Excellence in Branding
- (Tina Chao) Distinguished Marketing Leadership Awards
- (Tina Chao) ViuTV Marketer of the Year
Customer Service
U Magazine
U Favourite Awards
- My Favorite Restaurant (11 years in a row)
- My Favorite Marketing Campaign
HKRMA
Service & Courtesy Award
Fastfood Category
- Gold – Koey Fung Po Kei
- Bronze – Carman Cheung Ka Man
- Outstanding Performance Award – Kaman Yau Ka Man
Food Shops Category
- Gold – Elaine Chin Chun Yee
The Potential Brand Award
- McCafé (Vicky Siu Wai Ki/ Elaine Chin Chun Yee/ Anson Lee Cho Yin/ Jovi Leung Wai Tung)
Top 10 Outstanding Services Retail Brands
- McDonald’s Hong Kong
Coffee Power Championship
Coffee Aroma Championship
- Champion – McCafé Market Trainer Vicky Siu
Latte Art Championship
- 2nd Runner-up – McCafé Floor Manager Dragon Lung
Next Magazine
Next Top Service Awards
- 18th time winning
Eastweek Magazine
Hong Kong Service Award
- 9 years in a row
WKids & Mommy’s Express Weekly
Parents’ Choice Awards
- 3rd time winning
Sustainability
IDC
Digital Transformation Awards
- Experience of the Future – Omni-Experience Innovator
CLP Power Hong Kong Limited
CLP Smart Energy Award
- Joint Energy Saving Award
Environmental Protection Department
Friends of EcoPark
- 8 years in a row
The Hong Kong Council of Social Service
Caring Company Logo
- 15 years in a row
Marketing & PR
Marketing PR Awards 2018
Best PR Event
- McDonald’s Kidathon (Silver)
The Hong Kong Council of Social Service
Caring Company Logo
- 16 years in a row
Marketing & PR
The New York American Marketing Association
Effie Awards
- Gold Award – McDonald’s x Chef Nic My Taste of Hong Kong
- Merit Award – McDonald’s – Value Picks
Customer Service
U Magazine
U Favourite Awards
- My Favorite Restaurant (11 years in a row)
- My Favorite Marketing Campaign
HKRMA
Service & Courtesy Award
Fastfood Category
- Gold – Koey Fung Po Kei
- Bronze – Carman Cheung Ka Man
- Outstanding Performance Award – Kaman Yau Ka Man
Food Shops Category
- Gold – Elaine Chin Chun Yee
The Potential Brand Award
- McCafé (Vicky Siu Wai Ki/ Elaine Chin Chun Yee/ Anson Lee Cho Yin/ Jovi Leung Wai Tung)
Top 10 Outstanding Services Retail Brands
- McDonald’s Hong Kong
Coffee Power Championship
Coffee Aroma Championship
- Champion – McCafé Market Trainer Vicky Siu
Latte Art Championship
- 2nd Runner-up – McCafé Floor Manager Dragon Lung
Next Magazine
Next Top Service Awards
- 18th time winning
Eastweek Magazine
Hong Kong Service Award
- 9 years in a row
WKids & Mommy’s Express Weekly
Parents’ Choice Awards
- 3rd time winning
Sustainability
IDC
Digital Transformation Awards
- Experience of the Future – Omni-Experience Innovator
CLP Power Hong Kong Limited
CLP Smart Energy Award
- Joint Energy Saving Award
Environmental Protection Department
Friends of EcoPark
- 8 years in a row
The Hong Kong Council of Social Service
Caring Company Logo
- 15 years in a row
Marketing & PR
Marketing PR Awards 2018
Best PR Event
- McDonald’s Kidathon (Silver)