You can redeem your points at restaurants for free products or a discount on a product from the Rewards Menu in McDonald’s App.
After selecting a reward, click “”Redeem””.
When redeeming rewards, you can choose:
Mobile Ordering: Select “”Mobile Ordering”” and continue to place your order. Please note that only one offer or reward can be redeemed per transaction, and rewards cannot be used in conjunction with other McDonald’s App coupons in the same order.
Restaurant Kiosk or Counter: Select “”Scan QR Code at Restaurant Kiosk or Counter”” and scan the QR code for the redeemed reward.
Each member can earn up to 30,000 points per day.
Your account can exercise up to 100 requests for any points related activities, i.e. earn or redeem points, per day. If making a request will cause you to exceed this daily limit, such request will not be executed.
The system will only deduct the points required by the reward. It may take up to 30 minutes to update the record, you may check your “My points” page after 30 minutes.
For any inquiries, please contact Little Mchelper in McDonald’s App.
You can seek help from our staff by showing your digital loyalty card or QR code at the counter; or you can enter the numeric code starting with “M” located below the digital loyalty card in the kiosk.
Only one offer or reward can be redeemed in each transaction.