- On the “Home” page, click “Log in” and choose “Sign up”.
- Check the terms of use.
- Enter your name, email, and password.
- Click “Create Account”.
- Check your email and enter the verification code.
- After verifying your email, you can choose to enter your personal information.
New users must register before placing an order. Once you have registered as a McDonald’s App member, you will be treated to all sorts of exclusive offers and be among the first to receive the latest McDonald’s updates!
Absolutely! Registering as a member only requires an email address. Please note that each email address can only be used once to create a McDonald’s App account.
Reminder: please do not disclose personal or transaction information. Any personal data submitted will be used by McDonald’s or affiliated companies for purposes of technical services, service duties, or other services from McDonald’s. All collected personal data will not be sold or transferred to any third party.
You can try reopening the McDonald’s App and placing an order again. If you’re still unable to log in, try reinstalling the McDonald’s App.
Please click on “Forgot Password” on the login page. Follow the prompts to enter your registered email. You’ll receive an email with a link to reset your password. Click on the link in the email to start resetting your password.
You can update your member details on the “My Account” page. Please note that your email address cannot be changed.
You can change your birth month on the “My Account” page. Please be aware that birthday offers can only be distributed once.
Click “Communication Settings” on the “My Account” page to manage your preferred channels for receiving the latest promotional news.
Please check if the email has already been registered. Each email address can only be used once to register a McDonald’s App account. Please try again using another valid email address for registration.
Please ensure you have entered the correct email address and continue checking your inbox. If you still do not see the activation code, please check your spam folder just in case.
If you still cannot find the activation code in your inbox after 24 hours, please reach out to us by clicking on the “Contact Us” page.
Sorry – we do not permit sharing an account with friends and family.
We prioritize data security and personal privacy. For any inquiries regarding privacy and security, please review our terms and conditions at: https://mcdonalds.com.hk/privacy-policy/
We suggest the following to ensure account safety and a smooth ordering process:
1. Please avoid sharing your McDonald’s App login details or bank account information with others.
2. Kindly check if the emails you receive are from official McDonald’s email addresses.
3. Please keep your account updated and enable notifications in the McDonald’s App to receive important updates.
Please click on “Password & Security” on the “My Account” page to change your password to protect your account.
If you wish to close your account, please click on “Delete Account” on the “My Account” page to permanently remove it. Note: Once the account is deleted, all associated information, including promotional and transaction records, will be permanently erased and cannot be recovered.